The staff couldn’t do enough for you. The A La Carte restaurants were fantastic and overall facilities were well kept, clean and tidy.

Excellent customer service, bar staff very friendly. Pool staff help with sunbeds every morning. Entertainment team very friendly especially Hassan. Will be returning in the future

We stayed at the Steigenberger Alcaraz for one week, and honestly, that was too short. We had a wonderful holiday. The hotel is spotless everywhere you go, and the staff are consistently extremely friendly. The food in the main restaurant is very good. We especially enjoyed the outdoor seating in the mornings and evenings — inside was a bit too noisy for us, so the terrace was perfect. For lunch, we always went to the Sanafir restaurant, and we’d like to give a special thank‑you to Amir & Ziayd for their outstanding service. The pool activities were another highlight. Darts and water polo were great fun — thanks to the animation team for keeping the energy high. One small suggestion (not a criticism): besides the fixed cabanas, adding some flexible beach parasols would make it easier for guests to create shade where they prefer. We will certainly come back.