We had an unpleasant experience in this location. Although it looks nice on the outside, the situation inside is very bad. The staff is very cold and unfriendly. Although the food is good, the dishes and cutlery and tables in the restaurant are not cleaned properly. The rooms are very unkempt, and it seems that no investments have been made in this location in the last 30 years. There is no air conditioning system in either the restaurant or the rooms. The doors and windows are very old with rudimentary locks. The mattresses are good, but the sheets and blankets are very old. This is not a 3-star hotel in Tenerife and we do not recommend it at all. Until major investments are made, this location is not worth visiting.

We've come here 13 times. Could never fault it. Unfortunately, my disabled mother was declined her reserved table because the staff (Angela) decided visitors were more worthy. Very disappointed.