RUN AWAY!!!! Right now. - The man at the front desk is as friendly as a prison door. - Wi-Fi = $6/day - TV = $20 to get the remote control, and only $10 is returned when you return it. - The activity leader does not speak French and ignores the French vacationers. - All inclusive???? Liars!!! If you go on an excursion, there is no packed lunch provided by the hotel for lunch, and lunch costs between $68 and $100. Who are they kidding? - The sea is nearby, but there is no beach, just a cliff. It is old and ugly and is not even worth 1 star. Only the breakfast is not bad; otherwise, flee this place.

Stayed here for 4 nights and I wouldn't recommend it to anyone. The room towels weren't ever changed in the time we were there (even though it said this is twice a week), the bathroom wasn't cleaned whilst we were there - all they did was make the bed each day. There is no air con in the rooms or anywhere in the buildings. There is just a ceiling fan, which just circulated warm air around the room and never actually cooled it. There's a TV in the room, however you have to pay €20 deposit at reception if you'd like the TV remote. The safe was €2.50 a day + a €10 euro deposit Its a very dated hotel which looks like it's had no renovations since the day it was built. The door to the balcony is just a wooden door with a bolt down lock on it, but really stiff to pull back across to close so quite difficult. The food in the resteraunt on an evening isn't great. As a picky eater, I struggled the first night and ate bread & chips with a bit of rice. The stuff labelled up at the buffet resteraunt was only the basic obvious stuff like chips & rice, but the other stuff wasn't and I think they had a fish item available maybe? Only ate there for dinner once, never had lunch in there but the breakfast was nice - but repetitive and a bit dry by the 3rd day. The snack bar was OK. All drinks are served in paper cups and they ran out of straws all the time and didn't have anymore available. The drinks in the resteraunt you have to serve yourself for and its only wine, beer, water or fizzy pop. Once you check out you have to have your wrist band cut off, so after 12pm you can't get anymore drinks from the all inclusive unless you pay, which isn't good if you've got a late flight and need to hang around. The swimming pool is OK, however the lifeguard tells you off if you use a pool float as they are banned? There are 17 parasols in total for the entire pool area which go very quickly first thing in a morning, however they are the type which are cemented into the ground and can't be moved - so a lot of the day you'll be sat in the sun with no shade which is less than ideal. There are a lot of sunbeds available but they're all very close to one another, and no tables available next to them. The area the hotel is sat in is dull and there isn't much to do. A shop, couple of resteraunts/bars 5 minute walk but thats all. Ended up getting the bus to the next areas - Los Christianos was about 35 minutes on the bus and Playas de las Americas was at least an hour on the bus - costing about €3/€4 but worth it. Overall, it's a budget hotel but not exactly a budget price and I would pay the little bit extra to go elsewhere.

Simple but great Pool is top-notch, entertainment as well The size of the accommodations is a real plus The staff is lovely Very easy accessibility by public transport The only hitch, the food, because we are not fans of large buffets. On the other hand, great for breakfast