We have had a fantastic stay at Costa Meloneras and would happily return in the future. We’ve 3 days left of our holiday and it’s been great. The hotel itself is beautiful, spotlessly clean, and set within stunning grounds. The pools are amazing, heated, and there is always plenty of space to relax. The patio areas are gorgeous, and there is a wide selection of drinks available throughout the day. The staff are friendly and hardworking, particularly the waiter in the bar nearest to the back gates, who was excellent throughout our stay. The cleaning staff also deserve special recognition as they have been absolutely fantastic. The food has been very good overall, with a wide variety of choice. Breakfast was definitely the highlight for us and was better than dinner, although the restaurant itself is stunning and beautifully presented. A special mention also goes to the hotel hairdresser. If you have long, thick hair, she is an absolute must-visit. She is incredibly talented and worth every penny. One of the things we loved most was the atmosphere. There is always something going on around the hotel, yet it still feels peaceful and relaxing. The evening entertainment was also surprisingly good and added to the overall experience. There were, however, a few areas that we felt could be improved. Given that this is a 5-star hotel, we were surprised that waiters did not pour drinks when serving them. We have stayed at other Lopesan hotels where this was standard practice, so it felt like a small detail that was missing. We also experienced an ongoing issue with lots of ants in our room. (Room 2384) While this was disappointing, reception handled the matter professionally and offered us a room change, which we appreciated. Finally, during our stay, several World Cup matches involving Germany, Spain and other nations were shown on the outdoor big screen in the evenings. When we asked reception if England matches would also be shown, we were told that “we only show important games” and that we would need to watch England in the sports bar downstairs. Whether intended or not, the comment came across as dismissive and rude, and we felt that if some nations’ matches are shown outside, all guests should be treated equally regardless of nationality. Despite these points, the positives far outweighed the negatives. We have thoroughly enjoyed our holiday, and both myself and my parents would not hesitate to return. Overall, a wonderful hotel that we would happily recommend. Emily, Alison & David Seddon

This hotel was recommended by friends, one of whom is from the island . The other friend has visited this hotel over 20 times. I cannot express enough how fantastic this place is. From check in staff, pool staff, catering, house keeping, shops, bars, etc. Every thing was superb. This hotel has something for everyone. Quiet areas to relax, and more than enough places to chill out with other guests. We were upgraded which was an added bonus. I cannot wait to return later in the year for some winter sun. Well done to the whole team at the hotel for making us feel so welcome and happy.

We have wanted to visit this hotel for a holiday for years and so finally booked for this year. The hotel and its grounds are absolutley stunning and the infinity pool is just incredible! The location of the hotel is what made us want to stay here, we usually stay at the Riu Palace in Playa del Ingles but in order to get to the strip at Meloneras means getting a taxi here so being at the Lopesan was ideal. There is plenty to do here with various activities if you want to be more involved, from paddle to tennis, ping pong, aqua aerobics, (the lady who does this is fantastic and full of energy and enthusiasm!).. or if you want to be more relaxed and peaceful you can always find a spot for that too. The hotel is exceptionally clean and luxurious, the room cleaning staff are great and friendly and the gym facilities are fantastic and has everything you could need whilst being on holiday. The hotel entertainment is really good but as with most hotels it can be a bit repetitive if you're there more than 7 days. The house band was great and lively & the violinist and the piano player was exceptional. There is a good choice of food both at breakfast and evening meal times, however although some of the evening meals looked great, they didn't taste as great. I personally found that the deserts were of better quality, especially the sauté bananas with thick cream and crumble! 🤌 Our only criticisms would be the staff aren't very attentive and sometimes come across a bit miserable. Getting served drinks was the main struggle in every part of the hotel (excluding the bar in the lobby) You had to wait at least 10 minutes or so for them to notice you and come and serve you and then another 10 minutes for your drinks to arrive, if you're at the pool bar then you either had to shout for someone or you physically had to get out to tell them you wanted one at the pool bar. I understand the size of the hotel is huge and will have many guests at any one time but this should be catered for with more staff. There are also rules here which we found out quite fast! No reserving sun loungers early or your towels will be removed and you have to reclaim along with a reminder to not do it again, no beach sandals at evening meal (I found this harsh because I wear nice beach sandals that aren't for the beach) no food to be taken from the food hall - not even a piece of fruit! And no hanging your towels over the balcony, which is fair enough as it keeps the hotel looking well kept. There is a standard here which I fully appreciate but it has to be reciprocal. If guests are to live up to these standards then the staff here should also live up to 5 star standards and at times I didn't think they did and as guest in one hotel you tend to compare this to other hotels you've visited. Overall we had a fantastic time and will definitely come again.