My friend and I stayed here in mid July 2026 and I honestly couldn’t recommend this hotel enough! Every single staff member was very attentive, welcoming and more than happy to help us settle in comfortably. In particular, Manuela was such a lovely host and was such a gem! The cleanliness throughout the hotel went beyond our expectation, we didn’t have a singular issue with any bedding, air conditioning, mosquitoes etc as cleaners thoroughly cleaned our room each day. Breakfast was delicious and there was a large variety of food that catered to all sorts of diets. The indoor pool and sun beds was my highlight of the trip it was gorgeous and the staff there were very kind to each guest. Noise wasn’t an issue at all for us and this hotel genuinely is the best I’ve ever stayed in. I couldn’t recommend this enough it’s worth more than what you pay honestly! Only con is that the area itself has got not much to do other than go to the beach but that’s not to do with the hotel itself - just a pre warning. Overall, the hotel itself was the highlight of our girls trip to Lanzarote!

Highly recommend looking for an ALTERNATIVE hotel! Not 5 Stars! Spent a week here at the beginning of July, let’s start by saying there is no where to properly sunbathe, a restricted 12 subbeds for the whole hotel which have towels marking them from 8am onwards and not regulated by staff, not one of the days were we able to use this facility. The dinner facilities are also unreasonably priced. We decided when we arrived at the hotel to use their dinning services for the evenings, there is suppose to be a deal which allows you to save money when using it across serval days. Starting at €35 an head (which is already overpriced for what you get) Not much variation in the food choices, the dinning staff would leave plates to pile up. On arrival we were given the wrong prices alongside no negotiation from the reception staff. Even though we had gone away to think about it without realising we had been adding up a total of the wrong price, no negotiation or apology. It felt very unprofessional and with a lack of customer service. The cleaning service of the rooms would be left more as a quick tidy, no attention to detail. Had the same towels for 6 nights, we had dirty marks left in our bath tub throughout the whole week, as well as dirty mugs left for a couple of days without being replaced. Not to mention one evening we returned to the room with our door left open !! This was not at all a service or facility you would expect from a 5 star hotel, I think this rating needs to be reviewed and training for the staff to be tightened. The location can’t be the whole thing to justify the price or condition of this hotel. There is so much potential with the space of this hotel however so much of it was left vacant with no communal area to enjoy a drink and relax in the evening. Very hostile environment. We will not be returning.