Where do I start… myself husband & 24 yr old son booked hotel & Grand Prix ~ all paid full price but found we had one room for 3 adults which was not suitable.. my son had sofa bed, too small… room unsuitable ~ nowhere to put any clothes ~ weird setup.. not enough provisions for 3 people. Spoke to staff they said sorry but full so no choice but to accept situation. Food was ok ~ not great but ok. We ate out most nights.. biggest issue we had is that 3 rooms (group of lads) all used drugs 24/7 & the smell was awful.. our room & our belongings smelled of cannabis ~ smell was awful.. corridors constantly smelled of cannabis. I was actually concerned about going through airport security.. Complained to 4 different staff at reception ~ First Lady appeared to be very concerned & Said hotel do not condone this & would resolve matter however nothing was done. I complained again & next lady said not illegal!!!!!! Then complained again & still nothing apart from being told they’d been inundated with complaints and would resolve this . Still nothing until I lost my patience and went down on day 6 and spoke to receptionist who then called occupant of the room that drugs were being used and asked them to come to reception & then I was faced with the occupant being told I was complaining about him & his mate using drugs & that I wasn’t happy ~ awkward!!!! That situation could have gone wrong in so many ways.. what if the people I was complaining about became aggressive/objected to the complaint & there I was faced with this confrontation!!! Anyway awful experience ~ a hotel that allows drug use ~ avoid.. Plus you cannot get a bed by the pool at all.. Can’t wait to see the excuses on a response to this. I wasn’t going to leave review but I’ve emailed the hotel twice about the concerns & they’ve failed to reply. Avoid this place ~ pretty dreadful experience , sadly

We were booked this hotel by a third party for the Barcelona Grand Prix. 1 week half board 3 adults 2 rooms. On arrival at midnight we were told by receptionist that unfortunately due to the hotel being over booked we had been given a triple room. We were offered all inclusive wristbands as a sorry. We were so upset by this; we all have different surnames and they assumed we knew each other well enough to share!! Told under no circumstances we can have our second room and when people leave tomorrow their rooms would be given to people who hadn’t even arrived yet!! Disgraceful As nothing could be done that night we went to said triple room. It was just a double room with a sofa bed made up! Not suitable at all for 3 adults so don’t suggest anyone books this. No storage space for suitcases or clothes, wardrobe only opens half way. Strange.. Spoke to a manger the next day who said she could see what she could do. But we’d have to give back the AL wristbands if we got our 2nd room!!! A few hours later we went back and they had found us a room next door! Snipped off the wristbands as told. We found out later on in the week that this had happened to several groups- obviously the hotel trying to make more money on a busy weekend! Some groups kept their AL wristbands as well! Also as we missed dinner on arrival the couple before us were given a lunch voucher to compensate; we were never offered this. Inconsistent treatment for sure. We felt as we had made a fuss on arrival re the rooms we were then treated as ‘troublemakers’ We spent as much time away from the hotel as possible and at the Grand Prix for 2 days. Breakfast was so basic; massive queues for coffee machine - most 4 star hotels bring round coffee to your table in my experience. This felt more like a 3 star hotel. No access to water - a machine near the pool would have been nice. As everyone else has said the pool is too small for the amount of guests and have to queue before 9am to get a space. Other niggly issues were only plastic cups in the room, no drinking glasses. We used these but they were only changed once in the week. We used the coffee cup once for cola and this was never cleaned or changed. There even wasn’t any coffee pods to use for the machine anyway!! To sum this is a 3 star at best and wouldn’t recommend at all. Management need to sort out this issue to ensure it doesn’t keep happening.

Lovely hotel. 2 minutes walk from the beach. 10 minute walk to the train station where there is a half-hourly service to Barcelona for £9 return on a 4 person ticket. Train takes about 70 mins to the city centre right by La Rambla so worth a day trip Rooms spotlessly clean and serviced every day. No iron in room. Kettle and coffee maker but no tea or coffee which was odd. Small fridge in room ideal for keeping drinks cold. Dove shampoo and shower gel. Our room had a bath which was nice. All staff speak English and the bar staff were fabulous. Always served with a smile and the drinks are cheap compared to UK hotel prices. Lovely pool but not enough loungers when hotel is full. Buffet breakfast and dinner were delicious. Always something there you will like with different options everyday. We booked this as a package to see the F1 race in Barcelona and were pleasantly surprised. Would definitely stay again if in the area.