Recently stayed here. We had a few issues e.g. my food allergy not being passed on to the catering staff. But once I'd spoken to guest relations, they stopped at nothing to fix any issues. To the point where, when I entered the main restaurant a waiter "Mohammed" made sure I only ate the food that wouldn't cause issue. This is a fantastic hotel.

Our stay was wonderful. Our family room was large and spotlessly clean. We will definitely stay here again on our next trip to Sharm (Nshalla).

Had a lovely time, weather exceptionally good, place was clean, staff were great, food catered for every taste, would go back and don't often say that